Terms & Conditions

1 DEFINITIONS

The following expressions shall have the following meanings:

1.1 “Agent” means the Worldwide Nanny Limited (Company number 10362556), whose registered office is at 27 Old Gloucester Street, London WC1N 3AX, England, UK;

1.2 “Client” means any person who purchases Services from the Agent;

1.3 “Registration Form” means a booking document, letter of engagement, application form, quotation or other written instruction describing the agency Services;

1.4 “Services” means the agency services as described in the Registration Form;

1.5 “Terms and Conditions” means the terms and conditions of supply of Services as set out in this document and any subsequent terms and conditions agreed in writing by the Agent;

1.6 “Agreement” means the contract between the Agent and the Client for the provision of the Services incorporating these Terms and Conditions;

1.7 “Candidate” means any nanny, mother’s help, maternity nurse or other child care professional requested;

1.8 “Arbitrator” is the party nominated to resolve a dispute between the Agent and the Client.

2 GENERAL

2.1 These Terms and Conditions shall apply to the Agreement for the supply of Services by the Agent to the Client and shall supersede any other documentation or communication between parties.

2.2 Any variation to these Terms and Conditions must be agreed in writing by the Agent.

2.3 These Terms and Conditions shall be attached to any Registration Form and signed and returned to the Agent by the Client.

2.4 Nothing in these Terms and Conditions shall prejudice any condition or warranty, express or implied, or any legal remedy to which the Agent may be entitled in relation to the Services, by virtue of any statute, law or regulation.

3 REGISTRATION FORM

3.1 The Registration Form is attached to these Terms and Conditions.

3.2 The Registration Form must be accepted by the Client in its entirety.

3.3 The Agreement between the Agent and the Client, incorporating these Terms and Conditions, shall only come into force when the Agent confirms acceptance in writing to the Client.

4 SERVICES

4.1 The Services are as described in the Registration Form.

4.2 Any variation to the Services must be agreed by the Agent in writing.

4.3 The Services shall commence on the date specified on the Registration Form and continue until terminated by either party giving not less than 15 days notice in writing or unless terminated according to the terms of this Agreement.

4.4 Dates given for the commencement of the Services are estimates only and not guaranteed. Time for commencement shall not be of the essence of the Agreement and the Agent shall not be held liable for any loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the Services.

5 PRICE AND PAYMENT

5.1 The price for Services is as specified in the Registration Form and is exclusive of VAT which will be charged at the prevailing rate, where appropriate. All payments must be in UK pounds sterling unless otherwise agreed in writing with Worldwide Nanny Ltd. The amount of the agency fee will be determined depending on the type of employment as follows:

5.1.1 Registration/Admin Fee (this fee is due prior to introduction of our candidates):

UK based positions: £50.00 + VAT
Overseas positions: £250.00 + VAT if applicable

5.1.2 Permanent placements:

UK Based permanent placements live in or live out: 8 weeks’ of the annual net salary + VAT (Minimum fee of £2000 Excluding VAT)
Overseas permanent placements live in or live out: 12 weeks’ of the annual net salary (VAT may apply depending on the country where the placement is made) – (Minimum fee of £5000 Excluding VAT)

5.1.3 Temporary Placements:

Uk based temporary placement live in or live out: £200.00 + VAT per week (4 weeks minimum)
Overseas temporary placements: £250.00 + VAT if applicable per week (4 weeks minimum)

Worldwide Nanny placement fees must be payable in full prior to commencement of candidates. May the candidate be required to work in an Overseas based position, the placement fees must be settled in full before the candidate’s departure.

5.1.4 Trial Fees:

UK based positions: £30.00 + VAT per day (2 days maximum)
Overseas position: £250.00 + VAT if applicable per week (1 week maximum)

5.2 If the fees paid relate to a temporary placement of a Candidate who then becomes a permanent employee of the Client within one week from the date of termination of the temporary placement the Client shall pay the difference between the temporary and permanent placement fees at the time of the change in employment status.

5.3 The terms for payment are as specified in the Registration Form.

5.4 Fees relating to the cancellation of any bookings are as specified in the Registration Form.

5.5 The Client must settle all payments for Services within a week from the invoice date and before the candidates. Worldwide Nanny Ltd placement fees must be payable in full prior to commencement of candidates. May the candidate be required to work in an Overseas based position, the placement fees must be settled in full before the candidate’s departure.

5.6 The Client will pay interest on all late payments at a rate of 25%.

5.7 The Agent is also entitled to recover all reasonable expenses incurred in obtaining payment from the Client where any payment due to the Agent is late.

5.8 The Client is not entitled to withhold any monies due to the Agent.

5.9 The Agent is entitled to vary the price to take account of:

5.9.1 any additional Services requested by the Client which were not included in the original Registration Form;

5.9.2 any reasonable increase in fee rates, if applicable;

and any variation must be intimated to the Client in writing by the Agent.

6 CLIENT OBLIGATIONS

6.1 The Client agrees to cooperate with the Agent as may be required.

6.2 The Client shall provide full details to the Agent of the work required of the Candidate.

6.3 The Client shall notify the Agent immediately should it choose to engage a Candidate introduced by the Agent.

6.4 The Client agrees to pay the appropriate fee as described in the Registration Form on the placement of a requested Candidate.

6.5 If the Client or a member of the Client’s staff or any acquaintance or associate of the Client, passes on an introduction to any other person or persons within six months of the Candidate’s introduction to the Client by the Agent, resulting in the engagement of the Candidate, the Client shall be liable for payment of the full fee in accordance with the fees described in the Registration Form for permanent placements.

6.6 The Client is responsible for the employment of the Candidate including the contract of employment.

6.7 The Client shall provide the Agent with a copy of the employment contract between the Candidate and the Client.

6.8 The Client is responsible for any deductions of tax or National Insurance from the Candidate.

6.9 The Client is responsible for obtaining any medical certificates, work permits or other approvals necessary for the Candidate prior the commencement of employment.

7 AGENT OBLIGATIONS

7.1 The Agent shall supply the Services as specified in the Registration Form.

7.2 The Agent shall perform the Services with reasonable skill and care and to a reasonable standard and in accordance with recognised codes of practice and statutory obligations.

7.3 The Agent will take all reasonable steps to introduce Candidates who are of sound character, honest and reliable but cannot be held responsible for the conduct of a Candidate.

7.4 The Agent shall keep a copy of the employment contract between the Client and the Candidate on file.

7.5 The Agent shall obtain references from each Candidate but the Client must satisfy themselves as to the ultimate suitability of a Candidate.

8 REPLACEMENT

8.1 Worldwide Nanny offers a 6 months replacement guarantee for all our positions except for temporary placements. Worldwide Nanny will provide a minimum of 5 candidates to fill the replacement.

8.2 The Agency shall only be obliged to provide to the Client a maximum of 6 candidate profiles for the replacement based on the information originally provided in the Client registration form.

8.3 A replacement shall apply only if the final invoice has been paid in full and when due by the client.

8.4 No replacement shall be provided if the Candidate left employment due to a change in the job description, location or working hours originally agreed

8.5 No replacement shall apply if the Candidate left employment because the Client was physically or verbally aggressive towards the Candidate.

9 REFUNDS

9.1 If a Candidate engaged in permanent employment by the Client does not remain in the Client’s employment for 14 days or has their employment terminated by the Client within 14 days after the initial date of registration with Worldwide Nanny, the Agent will provide a refund of any placement fee, if the following conditions are met:-

9.1.1 The Client notifies the Agent within 14 days after the Registration with Worldwide Nanny Ltd (cooling off period) of the Candidate’s termination;

9.1.2 The Client has paid the appropriate placement fee;

9.1.3 The Client has not changed any of the original requirements for the Candidate as specified in the Registration Form;

9.1.4 The Candidate did not resign due to unreasonable demands placed upon them by the Client;

9.1.5 The Client’s intention to employ a Candidate remains;

9.1.6 The Client has given the Agent a reasonable period to recruit a suitable replacement Candidate to be engaged by the Client for the same requirements as specified in the original Registration Form.

9.2 If the Client has not met the conditions as stated in Condition 8.1 of these Terms and Conditions they remain responsible for full payment of the initial placement fee.

9.3 All refunds are subject to an administration fee of 30% of the permanent/temporary placement fee.

10 TERMINATION

The Agreement shall continue until the Services have been provided in terms of the Registration Form or any subsequent date as mutually agreed in writing by both parties or until terminated by either party in accordance with these Terms and Conditions.

11 ARBITRATION

11.1 Any dispute arising under this Agreement will be referred to and decided by the Arbitrator.

11.2 The Arbitrator will be appointed by application to the relevant body.

11.3 A party wishing to refer a dispute to the Arbitrator shall advise the other party of this intention in writing at any time during the term of this Agreement. The dispute must then be referred to the Arbitrator within seven (7) days of this intention being intimated.

11.4 The Arbitrator shall act impartially and be free to take the initiative in ascertaining the facts and the law. The Arbitrator must reach a decision within twenty eight (28) days of referral or such longer period as the parties may agree.

11.5 During the period of arbitration both parties must continue with their obligations as stated in this Agreement.

11.6 The decision of the Arbitrator is binding on both parties unless and until revised by legal proceedings or agreement by both parties.

12 WARRANTY

Both parties warrant their authority to enter into this Agreement and have obtained all necessary approvals to do so.

13 LIMITATION OF LIABILITY

13.1 Nothing in these Terms and Conditions shall exclude or limit the liability of the Agent for death or personal injury, however the Agent shall not be liable for any direct loss or damage suffered by the Client or any third party howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the sum insured under the professional indemnity insurance policy held by the Agent in the insurance year in which the Client’s claim is first notified.

13.2 The Agent accepts no liability for any loss, damage, expense or compensation suffered or incurred of any nature by the Client, arising directly or indirectly from an act or omission by any Candidate introduced to the Client by the Agent.

14 INDEMNITY

The Client shall indemnify the Agent against all claims, costs and expenses which the Agent may incur and which arise directly or indirectly from the Client’s breach of any of its obligations under these Terms and Conditions.

15 FORCE MAJEURE

Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.

16 ASSIGNMENT

The Client shall not be entitled to assign its rights or obligations or delegate its duties under this Agreement without the prior written consent of the Agent.

17 THIRD PARTY RIGHTS

Nothing in these Terms and Conditions intend to or confer any rights on a third party.

18 SEVERANCE

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.

19 WAIVER

The failure by either party to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Terms and Conditions.

20 NOTICES

Any notice to be given by either party to the other may be served by email, fax, personal service or by post to the address of the other party given in the Registration Form or such other address as such party may from time to time have communicated to the other in writing, and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent, if sent by fax shall be deemed to be served on receipt of an error free transmission report, if given by letter shall be deemed to have been served at the time at which the letter was delivered personally or if sent by post shall be deemed to have been delivered in the ordinary course of post.

21 ENTIRE AGREEMENT

These Terms and Conditions supersede any previous agreements, arrangements, documents or other undertakings either written or oral.

22 GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

Last updated: 2022-04-15

WEBSITE DISCLAIMER

The information provided by Worldwide Nanny Limited (“Company”, “we”, “our”, “us”) on www.worldwidenanny-uk.com (the “Site”) is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.

UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.

EXTERNAL LINKS DISCLAIMER

The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability or completeness by us.

For example, the outlined Disclaimer has been created using PolicyMaker.io, a free web application for generating high-quality legal documents. PolicyMaker’s disclaimer generator is an easy-to-use tool for creating an excellent sample Disclaimer template for a website, blog, eCommerce store or app.

WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

TESTIMONIALS DISCLAIMER

The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume that all users will have the same experiences.

YOUR INDIVIDUAL RESULTS MAY VARY.

The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity, where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions.

ERRORS AND OMISSIONS DISCLAIMER

While we have made every attempt to ensure that the information contained in this site has been obtained from reliable sources, Worldwide Nanny Limited is not responsible for any errors or omissions or for the results obtained from the use of this information. All information in this site is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular purpose.

In no event will Worldwide Nanny Limited, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages, even if advised of the possibility of such damages.

LOGOS AND TRADEMARKS DISCLAIMER

All logos and trademarks of third parties referenced on www.worldwidenanny-uk.com are the trademarks and logos of their respective owners. Any inclusion of such trademarks or logos does not imply or constitute any approval, endorsement or sponsorship of Worldwide Nanny Limited by such owners.

CONTACT US

Should you have any feedback, comments, requests for technical support or other inquiries, please contact us by email: contact@worldwidenanny-uk.com.

This Disclaimer was created for www.worldwidenanny-uk.com by PolicyMaker.io on 2022-04-15.

CLIENT REGISTRATION

Date of Registration:

[date-today]

Name of Agent: Sonia Mateos

Company registered address: 27 Old Gloucester Street, London WC1N 3AX, England, UK;

Name:

Address:

Mobile Phone:

Landline:

Email Adress:

CANDIDATE SEARCH REQUIREMENTS

Position Type:

Live in/out:

Accommodation Arrangement:

Full / Part time:

Sole/Shared care:

Age of the children:

Baby due ? When ?

Days/Working Hours:

Salary offered NET per week:

Permanent or temporary:

Start date:

Language requirements:

Driver Yes/No:

Is a car provided:

CANDIDATE DUTIES

List of duties:

Is there any travel involved ?

To which locations?

How many weeks per year?

How many nights of babysitting per week?

Are you ever absent overnight?

Are you returning to work? If yes When ?

Do you have pets ?

Please specify the breed :

Do you require Non-smoker ?

GENERAL INFORMATION ABOUT YOUR FAMILY

Do your child(ren) have any medical conditions or special needs that we need to be aware of?

Is your child/children involved in extracurricular activities or play groups?

Please explain any situations that we should be aware of prior to starting our search

Have you had a nanny or caregiver in the past? If so, please describe the situation. Was it a positive experience?

What type of person your candidate should be including in terms of personality, background and qualifications?

Does your family have any specific situations that will affect your caregiver or member of staff ?

Please list the best days, times to contact you regarding your search.

Describe the type of person you and your family would want most as a nanny

GENERAL INFORMATION ABOUT WORLDWIDE NANNY LTD

DESCRIPTION OF SERVICES TO BE SUPPLIED:

Recruitment and Placement of Professionals within the childcare and Domestic industry.

SERVICES COMMENCE:

SERVICES END:

FEES:

Registration: UK based placement £50 (+VAT when Applicable)
Registration: Overseas placement £250 (+VAT when Applicable)
Temporary: UK £200 per week (+VAT when applicable) - OVERSEAS £250 per week (+VAT when Applicable)
Permanent: UK - 8 WEEKS OF NET ANNUAL SALARY (+VAT when Applicable)
Permanent: Overseas - 12 WEEKS OF NET ANNUAL SALARY (+VAT when Applicable)

CANCELLATION CONDITIONS AND PENALTIES:

All Cancellations are subject to an administration fee of 30% of the permanent/temporary placement fee

PAYMENT TERMS:

Payments must be settled for Services within a week from the invoice date and before the candidates start. Worldwide Nanny Ltd placement fees must be payable in full prior to commencement of candidates.
Late payment will be subject to a compensation payment, plus interest charged at 8% above the Bank Of England base rate.
Late payment will affect the replacement guarantee included in the placement fee.

HEALTH AND SAFETY

It is important to identify any potential risks to the health and safety of the Candidates that are placed through Worldwide Nanny Ltd (e.g. faulty devices /appliances or wiring, heavy lifting, dangerous substances or chemicals)

In case of any potential risk, kindly mention what steps have been taken to prevent or control it?

DISCLAIMER

For information relating to Worldwide Nanny Ltd Terms and Conditions please see attached document or visit www.worldwidenanny-uk.com

Worldwide Nanny Ltd Terms and Conditions are a legally binding contract between the client or employer, herein after to be called the “Client,” and Worldwide Nanny Ltd hereinafter to be called the “Agency.” A Client is a person or persons who approach the Agency either through written or verbal instruction and request that the Agency introduce the Client to a nanny; Governess; Educator; Private Tutor; Maternity nurse or any person looking for domestic / private household employment, hereinafter to be called the “Candidate,” for the purpose of employment.

The search and provision of candidates is dependant upon the information provided on this form, and any changes to the information provided on this form should be notified as soon as possible to Worldwide Nanny Ltd in writing.
By registering with the Agency either verbally or through written instruction, and receiving Candidates for interview, the Client accepts the Agency’s Terms and Conditions.
I confirm that I have read and agree with Worldwide Nanny Ltd Terms and Conditions.

Signed:

Date:

In order to register your search, please kindly post a copy of your registration form with date and signature or alternatively reply by email

“I confirm that I have read and agree with the Worldwide Nanny Limited Terms and Conditions”